Aulani Resort

Aulani Resort

By Disney

  • Category: Travel
  • Release Date: 2020-10-08
  • Current Version: 2.1.0
  • Adult Rating: 4+
  • File Size: 85.76 MB
  • Developer: Disney
  • Compatibility: Requires iOS 13.0 or later.
Score: 2.1194
2.1194
From 201 Ratings

Description

This app provides you with the ability to: -Access your account to manage your Aulani Resort reservation details -Begin the check-in process in advance using our convenient Online Check-In service -Search for fun and interactive activities on the “Daily I’wa” -Find places of interest on our map -Get details about special offers and Character Experiences -View charges and purchases made before and during your stay Note: Before you download this experience, please consider that this app contains: -The option to sign in to an existing Disney account or create a new one. -Notifications for information related to the app and your visit to Aulani Resort, which you may control in your device settings. -Use your location to enable certain features and interactive experiences, provide you with information and offers, and improve guest experience. Terms of Use: http://disneytermsofuse.com Privacy Policy: https://disneyprivacycenter.com Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-privacy-rights/ Do Not Sell or Share My Personal Information: https://privacyportal-de.onetrust.com/webform/64f077b5-2f93-429f-a005-c0206ec0738e/de88148a-87d6-4426-95b1-ed444dd53281

Screenshots

Reviews

  • Only 1 parent can link reservation

    3
    By Amazing Fitness App --
    I tried to link my reservation and it says “it’s already been claimed”. Yes my wife linked it to her Disney account. I’m trying to do the same to me Disney account - we each obviously have our own phones. But oddly that’s not supported?! So I guess I won’t really use the app

  • Missing or very hard to find items

    1
    By RockerMuggle
    Looks pretty to start, but clunky, missing key information, needs lots of work. Main example, where are the menus for the restaurants, just have a link to one, Ulu Cafe, but nothing for the others. Another example, information about Casabellas and Cabanas are, I guess, under “Shaded Retreats”, but then that’s for only a few locations. On the key information side, no information about check in or check out hours, or the available lounge. Lastly, my favorite, the “Retrieve Reservation” is nice enough to say “Welina” but then the button just keeps asking for the reservation information, it never updates, should say times in and out at least. These are just some examples, activities area wasn’t too great, when you get to “make reservation” it doesn’t tell you if fully booked, you just have to assume that it is because it doesn’t open, as the ones available did, at least for the Ukulele lesson my son wanted.

  • Improved

    5
    By HAWAII50FL
    Some good improvements since our last visit.

  • The Aulani App is Terrible!

    1
    By Georgia 808
    I can’t correct the spelling of my name on my email address on this app on my profile. So I deleted it thinking I could start over. Nope, you can’t do that. It now just says the account has been deleted so now I can’t even log on or start a new account. I called Aulani, and they were no help because they had no idea either how to fix it either. What a waste of time and so frustrating. Why bother to call their service an app!

  • Very buggy

    2
    By Gamer3654
    Many features re-prompt for credentials and then just kick you back to the previous page without even opening the page you were trying to look at. For example under Plans not possible to open Dining. Under profile not possible to open Magic Bands.

  • Not user friendly

    2
    By Steffie D.
    Having been very familiar to the Disneyland app this one was a disappointment. My gosh… couldn’t book anything directly through the app, had to click click click and finally accidentally stumble across what I’m looking for. There’s no search bar. If this app was more like the Disneyland app it would have made our trip so much more organized and enjoyable. It was hard to coordinate activities or see what was available. Fix it!

  • Useless

    1
    By morcrisa
    This app is completely useless. The map locations are incorrect - show bathrooms in the middle of hot tubs. No menus for restaurants. Literally what is the point of you have to go to the website to find any information anyway??? Disney needs to do better especially for the cost of staying at the resort.

  • Needs more Disney Magic

    2
    By wdwkim77
    Never could get the room key to work on our stay. 3/4 of the time the one mobile order restaurant didn’t even show up in the app to order from. (Not user error, we use the WDW app frequently with no issues.) It would really be helpful to give full menus & notate cup refill stations in the dining section. And it’s a shame that photos require downloading the Disneyland app.

  • Typical Disney crap

    1
    By Hi-Lo Lover
    What a surprise! A Disney product that doesn’t work. As usual, it takes you on many circles Follow up….it’s still crap. Signed in, entered confirmation number, hit the submit button…………and nothing….….and of course, nobody at Disney cares

  • Not helpful

    1
    By 03tiger
    App isn’t as helpful as the Disney World app but my main complaint is booking an activity. It looks like it take you to a web based site outside of the app. It isn’t stable and constantly locks up. I’ve been trying to book an activity for over an hour with no success. I’ve rebooted my phone, deleted and reinstalled the app, as well as closed it and started over many times now. It continues to lockup on the last screen. This is incredibly frustrating since some of the activities book quick and I don’t have all day to mess with it. I also couldn’t just find the regular website to book on a computer.

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